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SERVICEMAN’S LOG
Mirror, mirror on the door
Dave Thompson
Our five-year-old car was coming to the end of its warranty. Typically,
everything goes wrong about a week after that, with the previously
perfect car suddenly becoming one of those jalopies from the old silent
movies, where everything literally falls off, leaving the hapless driver
sitting on the road with a steering wheel in their hands.
This meant we were faced with a relatively major firstworld decision. Having only purchased used cars all my
life, and having to deal with the headaches those cars inevitably brought, being able to own a brand-spanking-new
car was a real luxury.
Anyway, we ended up with a new car, which of course
means learning all the new tech onboard and what all
the buttons and switches do. Modern cars are apparently
more advanced than the 1970s moon lander, and that’s a
fact (which I read on the internet, so I am sure it is true).
I can almost believe it with the radar, the cameras and
all the electronic doodads and gizmos (you can tell I’ve
spent a lifetime in electronics). But it is a learning curve,
and the manuals that come with these cars are like those
olde world phone books we used to get. It took me half
an hour to find out how to change the clock for daylight
saving time!
Of course, once I discovered the appropriate section in
the book, it took mere seconds to figure out how to do what
I wanted. But my point is that modern cars are hugely complex machines. Saying that, they are apparently not clever enough to switch
clocks over automatically, like
computers and phones have
done for decades when daylight saving clicks in. Or at
least, our one isn’t.
Maybe it’s because they are
all built down to a price these
days. I also note that the car’s
clock, built into the instrument
display, is not tied to the multimedia/GPS display system,
so often there are two slightly
dissimilar times being shown.
That’s not a big deal, of
course, but it seems silly that an
integrated GPS/computer system and the car’s basic display functionality don’t talk
to each other. Or maybe I’m
just an older guy pushing the
wrong buttons...
I have to say this thing is a
nice place to be, and a real step
up from the original Mini I used to
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drive, which almost broke my spine every time I went out
in it due to the still quake-damaged roads here. It had all
the onboard technology of a particularly low-spec wheelbarrow.
Then my 1997 MG-F was great, until it kept breaking
down and I was getting far too old to be seen in it, especially with the top down. I won’t even mention the inelegance of me getting in and out of such a low car in public!
A computer on wheels
So this car is a lot larger than our previous cars, and
although it is bristling with the sort of technology and cameras you would expect to see on the latest Apache helicopter gunship, I still try to rely mainly on my old-fashioned
(yet increasingly fading) eyesight to make sure nothing is
nearby, or that I am not running over or hitting anything
that could cause any legal problems.
This is the way I’ve always done it, but I can feel the
ever-increasing pull of using the onboard tech to compensate for my flagging senses. I’ve also noticed that many
younger drivers just rely on the cameras and radar rather
than actually looking out the
windows, which is very disconcerting.
Backing down a driveway
by a school and relying solely
on the camera display in the
centre console is frankly
frightening.
This was reinforced
recently by me driving for
an appointment in town with
a very challenging car park.
It isn’t that the spaces are
overly tight, like so many
are now (especially when
driving a bigger car than
a Mini!), but because the
building has all these huge
square concrete pillars
holding it up. It’s like it is
on stilts, and there is car
parking below.
I always avoid parking
under structures like this
after experiencing some
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pretty terrifying quakes here,
watching similar pillars flex
like they were made of rubber and start cracking while
we were trapped in stand-still
traffic trying to get out of a mall
carpark. Once you see a road
waving and breaking apart,
things are never the same.
So, I try to park outside
places like this, and fortunately, there were half-a-dozen
spaces on the outside edge of the
building. The only free space in the
line was beside a pillar, so that’s
the one I took. It was tight, but
using the cameras and my vision,
I got in OK, despite the proximity
warnings going off madly and filling
the car with beeping noises.
I went off happily to my appointment, knowing I had a close parking
spot, and all was well in the world. I
was out in good time and back to the
car. In the meantime, someone had replaced the car that
was originally to my right. I’m not suggesting they snuck
in and swapped it, but obviously the original parker had
left and someone else came in.
Boxed in
This ‘new’ car was a large Range Rover (probably owned
by some medical staff if the personalised plate was anything to go by), and they had parked it quite close to my
door. It was a struggle to squeeze my no-longer-so-nimble
frame into the car, but I did it without marking his car with
my door and vice versa.
I fired up the steed, and of course, the usual cacophony
of beeps and sirens went off. Radar to the front shows I
am nosed into a decorative hedge, and to the sides, there
were other cars. It is so distracting, especially as I’m the
sort who has to switch off the radio to see better! There
were also people driving behind me to watch out for,
so a lot was going on.
I was most concerned about this huge square pillar
beside me, on the left. I didn’t want to hit it, and
hitting the Range Rover was not an option I
wanted to explore. I very gingerly backed
out, trying to take in everything in around
me. Then it happened; I touched the
very outside of my wing mirror on that
$%#%<at>! post.
Ironically, there was a
rubber buffer on each corner, but that was just out
of my sight line. The mirror
has a transparent side-light
indicator plastic piece that
protrudes from it, which I
can’t see from the cabin. I
just touched it on the pillar, blowing the plastic parts
of the mirror off. As you could
imagine, the air was blue.
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I stopped, as there were bits on
the ground (I saw them fly off) and
I didn’t want to run over anything. It
seemed that I had popped the coloured
plastic back off the mirror, and two clear
plastic lenses that were inside the assembly onto the car park floor. Great.
I looked at the bits in my hands
and decided that this was too hard
while blocking a car park accessway.
I did pop the body-coloured
plastic cover back on, and it simply clipped into place, but I could
see that one of the clips was missing and one of the clear lenses
had broken in two. Those extra
bits just went in the back seat.
Of course, I felt really good
about myself at this point. Nice
new car, broken bits. Excellent. So that was an interesting trip home, and of course, there’s
the inevitable explanation to the longhaired general about how and why something got broken.
That went as you would expect. But, I pulled my sleeves
up, as I am a serviceman, and something must be able to
be done about this!
As I mentioned, I’d already popped the coloured plastic
housing of the mirror back onto the body. What was missing from that were the clear plastic bits that made up the
rest of it. I retrieved them from the back seat to see what
damage I’d done. There are two clear pieces; one is thinner and was broken in half. The other was complete, but
the concrete pole damaged its end.
If I had a 3D printer, I might have been able to make
something that would work, but it was apparent that my
skills ran out the moment I broke it. On top of all that, the
paint on the edge of the mirror had been scraped, and the
white undercoat showed through, so at the very least that
would have to be sanded and touched up. All in all, this
was looking like a ‘too hard basket’ job for me.
It’s a shame because the rest of the mirror was
fine; the bit under the cover was undamaged, and
the guts of it were pristine.
There is so much tech in
these things. The glass itself
has LEDs built into it; cameras, radar sensors, and even
the positioning motors and
cabling are all packed into
the housing somehow.
My old Mini’s wing mirror required me to get out in
all weathers to adjust it, then
get back in the car, then get
out again to adjust it further.
Half the time I couldn’t see
anything in it anyway due
to fogging, rain and the
wrath of God.
Essentially, it was hopeless,
but these new ones on modern
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August 2025 85
Items Covered This Month
• Objects in mirror are closer than they appear
• Repairing the cable on a National fan
• Fixing a young laser printer
• The decorative fix
• A voltmeter that only looked perfect
Dave Thompson runs PC Anytime in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
Cartoonist – Louis Decrevel
Website: loueee.com
cars are something to behold. Except mine, of course, now
that it’s broken.
Right to replace
That’s the thing, though; it isn’t really broken. Sure, a
few cosmetic bits are broken, but it could be repaired and
repainted. Still, I expect any repairer is just going to take
it off and throw it in the skip. It has a few blemishes, but it
still works; the radar and cameras in it still operate properly, and I can still see stuff behind me.
The problem is that repair guys don’t seem interested in
replacing small parts (if they’re even available!) or repainting the housing. They just charge it up to insurance and
put on a new one. Everyone in the system is making a killing, except for the poor chump paying their insurance and
knocking wing mirrors on concrete poles.
A friend of mine has another new Japanese brand car
and had a similar incident in his driveway. He went
through the same process, and was told it would be at
least a month to replace the mirror and would cost the
$1500 excess as well.
That seemed ridiculous to him, and so he went and
took his car to a local body shop, or collision repair centre
(whatever they are called these days) and for 50 bucks and
a dozen beers, the guys there plastic welded it, resprayed
it and refitted it within a day. I couldn’t even tell it had
been repaired.
So where is all this juicy insurance money going? It seems
like a huge rort. But then again, I suppose it always has
been. The system is set up to rip money from somewhere.
Rants aside, I thought I might go down the same road and
went to a local place. I do like to support local businesses,
as many locals have supported me over the years. I pulled
up into their car park and asked them about the mirror.
The guy looked at it and the parts I presented, then
hummed and hawed and said it would be cheaper to
replace the whole thing. I asked for a breakdown of what
it would cost to touch up and cover and replace the plastic
lens parts, and he basically said those parts are not available. They’d have to organise a whole new mirror, but not
to worry; insurance would cover it.
This seems incredibly wasteful, just to throw this monthsold part into the bin (if that’s really what they do with it).
So it seems I will be going down the mainstream route and
playing into the system.
I don’t approve, but in this case there is nothing I can
do. I can’t get the parts, I can’t repair what I have due to
bits missing and even if I could do it, it would likely look
shoddy and vex me for as long as we owned the car.
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A wasteful system
This reeks of this whole ‘right to repair’ debacle. In the
old days, they would simply repair something like this with
all their skills and return it to the car, all without creating
a mountain of waste.
If that ‘old’ mirror doesn’t end up under the bench for
spares, where does it go? In a skip and then a landfill? What
a waste of resources, with all that tech in it, all for the sake
of a few dollars’ worth of plastic parts.
I understand these companies don’t want to invest capital into parts only to have them sitting on a shelf somewhere gathering dust, and then when the model involved
isn’t about anymore, those components are wasted anyway,
selling very rarely. But I am sure there was a law here that
any cars sold in this country had to have a 20-year supply
of spare parts.
That could be just folklore, and any spare parts laws
might be legally bent to mean just tyres or complete wing
mirrors or even bulbs for the headlights. I recall going to
local parts places with dad and asking for a flange valve
regulator for a 1959 Standard 10, and the guy would just
go to the shelf and get one. Then say, oh, sorry, you want a
right-hand one, then go back and get it. I think those days
are gone. And that’s a shame.
This is exactly the same as computer manufacturers now.
The only real parts you can source now are from used models bought by companies who disassemble the machines
for parts and sell them on. Unfortunately, in my experience at least, what I get from them is often not what was
shown on the website.
Long story short, I had to take it in and got a loaner
car for a few days while they swapped out the mirror. Of
course, it looks exactly the same; we haven’t had it long
enough for any sun-faded colour mismatching. Still, the
whole experience, from the shame of doing it in the first
place and the having to resort to the repair system, gave
me some pause for thought.
National fan cable repair
My wife recently found an old National fan at the local
tip shop recently and asked if I wanted to get it. These
old fans are very reliable, and I thought it had a very good
chance of working, so we did. The only visible problem
was that someone had cut the plug off the end of the figure-
eight power cable.
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I knew I had a plug at home that was designed for this
type of cable, so we got the fan and headed home. We have
several old fans at home that are not in very good cosmetic condition, but they are reliable. Some must be over
50 years old now.
The fans available in department stores these days are
incredibly unreliable. They have a non-resetting thermal
fuse buried deep within the motor windings, so if the fan
motor gets too warm, the fuse blows and that’s the end of
it. There is no way to repair them, short of replacing the
motor, which is not available. They are cheap junk.
I couldn’t find the figure-eight plug I knew I had, and
decided not to fit a regular plug to the cable, as it would
not be secure due to the smaller size of the cable. Instead, I
would just replace the cable with one I pulled from another
defunct appliance.
I found a nice cable with a two-pin plug that matched
the fan well. It would look original and better than the old
figure-eight cable that the fan came with.
The fan’s bottom panel was held on with five screws, one
in each of the four rubber feet near the corners and one in
the middle of the base. With the screws removed, I set the
panel aside. The old cable was secured with a cable clamp
and wired into a terminal block.
After unscrewing the four screws, I had the old cable
free, and I prepared the new cable ready to install. A short
time later, I had the new cable installed, replaced the bottom panel, and the fan was ready to use. It worked straight
away, so the cut-off plug was the only thing wrong with
it. This fan only has two speeds, unlike most, which have
three speeds.
It’s amazing what shows up at the tip shop from time
to time. However, I have found that in more recent times,
that there seem to be fewer people throwing things out and
more people shopping at the tip shops. This means fewer
goodies are available for purchase, although it’s still possible to find a variety of useful items. It’s just a matter of
being there at the tight time to nab a bargain.
Bruce Pierson, Dundathu, Qld.
Servicing Stories Wanted
Do you have any good servicing stories that you would like
to share in The Serviceman column in SILICON CHIP? If so,
why not send those stories in to us? It doesn’t matter what
the story is about as long as it’s in some way related to the
electronics or electrical industries, to computers or even to
cars and similar.
We pay for all contributions published but please note that
your material must be original. Send your contribution by
email to: editor<at>siliconchip.com.au
Please be sure to include your full name and address details.
purchase. There was a CD-ROM used to install it, which
I had forgotten about, so I immediately inserted it to reinstall the drivers.
It also checked for updated firmware, but the updates
made no difference; the Brother printer continued refusing to print.
I checked the print queue after trying to print documents
and also several test prints, but there was nothing in the
print queue. So it would appear that the data flowing from
the computer was not being processed because of some
fault at the receiving end.
The disc supplied had an easy setup for wireless printing so I figured that if I could re-route the data via wireless,
I could bypass the input from the USB cable and establish that the printer was functioning and maybe able print
pages wirelessly.
After going through the time-consuming setup and having to restart everything, including the household server,
a page was finally printed successfully, but it was not the
end of the problem!
When I tested a photo or graph, I got nothing, or sometimes a fraction of a printed page and it took forever to
print just a letter.
Brother HL-L3230CDW laser printer repair
Normally, this is a very reliable printer. In fact, it is the
best colour laser printer I have owned. After only about
two years of use, I was shocked to get a weird message and
a failure to print. Every time I pressed “print”, the printer
lit up the green “data” LED, but after about 10 seconds, the
yellow “error” light began to flash. Then it just stopped and
showed “ready” on the LCD panel.
Checking all the connections and restarting both the
printer and computer changed nothing. The troubleshooting option on Windows 10 printers and scanners proved
worthless. I checked on the Brother website and downloaded the updates, but still no cigar!
So I brought in the previous colour laser printer, an HP
CP1025nw, which I had stored in the large Brother cardboard box to keep it in good condition to use as a backup.
It was retired in good condition and with plenty of ink,
but it was a bit slower than the Brother and sometimes
had problems grabbing paper when I was doing big runs
for my labels.
When I lifted the box down, apart from a huge friendly
Huntsman spider that jumped out, I noticed that the
Brother box had a picture of the items included with the
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As luck would have it, I accidentally pressed “print” via
the USB connection and bingo! It printed OK.
I was just about to pack up the backup printer back
into its snug box when I noticed that a document failed
to print and I got the same error message as I received on
day one. Why?
Checking the cable connections again, I noticed that
the particular cable I was using looked a bit old and had
square and faded plugs at both ends, so I thought it was a
good idea to replace it. Everything then worked perfectly!
Replacing the old cable, the fault returned. How could I
have not done this before?
I think it is a lesson that we think that USB cables are bulletproof, even though we jerk them in and out and stretch
them when we move computers and printers around. My
daughter has wrecked so many chargers by pulling USB
connectors out at funny angles, and so it seems my printer
cable that had been used for years on five or six different
printers ultimately suffered the same fate.
My initial analysis of the situation removed any thoughts
about a simple cable, because my previous experience was
that computers have computer problems and printers have
printer problems and the humble USB cable was too humble to worry about!
These days, when you buy a new printer, the USB cable
is rarely included. I think in future I will buy brand new
ones instead of cheap old ones from op shops!
Allan Linton-Smith, Turramurra, NSW.
Decorative village repair
A friend asked me if I could look at a family heirloom
that stopped working. It is a ‘village’ house with many
decorative lights. A light source shines through a colour
wheel driven by a 12V AC motor. The light is diffused onto
many fibre light pipes scattered throughout the display. It’s
simple and effective.
Someone in the past had ‘fixed’ it by shoehorning a 20W
halogen lamp into the house; the original lamp was an 8W
MR8 halogen lamp, with it and the motor powered by a
12V AC 1.25A plugpack.
The overloaded plug pack eventually failed. AC plugpacks are not very common, and halogen lamps were phased
out years ago! After many phone calls, then 45km of suburban traffic, I sourced both original rated items from two
widely spaced dealers who had old supplies. The lamp
was the MR11 size and would fit OK.
Later, I sourced an MR11 LED replacement lamp from
Bunnings and fitted a diode in series with it (hidden inside a
red sleeve) to convert the AC to DC. The diode also reduces
the power to the lamp for a longer life with little effect on
the light output for the display.
A good deed by the non-technical resulted in hours of
time and parts to repair!
Victor Duffey, Rosanna, Vic.
HP410C voltmeter repair
I am an avid collector of old HP and Tektronix test equipment, so when a friend offered me their HP410C in exchange
for some Marconi RF coil standards, I jumped at the deal.
It was in fantastic physical condition, but had some problems that deserved my ministrations...
Firstly, it was inaccurate; the meter reading was either
too low or too high depending on what range I set it to. I
tried a quick calibration, which highlighted the many problems that I was about to find.
One of the main PSU capacitors was bad. It was a rather
large 2400μF 20V part. I replaced it with a 4700μF Kemet
electrolytic capacitor, which mounted on one of my oval
capacitor adaptor PCBs for retro work, as the original ‘big
can’ type is not cheaply available anymore. This capacitor filters the 6V rail that supplies the heater to the probe
valve diode, among other things.
At this stage, I discovered the big T03 germanium series
pass transistor was worn out to the point that it measured
as two leaky diodes! Luckily, Rockby had 2N1544s on sale
a while ago, which turned out to be the exact equivalent of
the original Motorola 1850-0098 PNP germanium transistor.
Shown at left is the decorative village, and the original MR8 lamp is visible in the adjacent photo.
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The last part I replaced in the PSU was a 38V zener diode
which decided to avalanche at 32V these days (I guess 50
years is a bit much to ask).
At this point, I thought I was really getting somewhere.
However, there were three other problems. The first was
simple: a 100W resistor at the AC probe telephone-style plug
that sits across the heater rail was burnt out and making
intermittent contact, causing the needle to behave erratically when measuring AC voltages. When this was replaced,
the 410C settled down nicely.
Next, FSD (full-scale deflection) on the lowest of the
three ranges was impossible to get right. I found a 6MW
resistor with a tolerance of 0.5% on the attenuator switch
that was reading 6.3MW. Luckily, I had a junk 410C with
one that was OK, as I don’t think a 6MW resistor was in
my parts box. Now I was getting really close, but the most
interesting repair was to come!
The final hurdle was the moving meter itself. As some
people know, HP eventually made their own meters, and
they were individually calibrated by having someone print
the label on each and every face when testing the meter
movement.
This incredible feat of engineering, combined with the
taut-band movement, made HP simply the best money
could buy; even AVO meters didn’t come close, as they
just selected from several differently scaled faces to ‘best
suit’ the chosen movement.
This meter had lost magnetism in the ‘permanent’ magnet. When I should have gotten an FSD reading at 1mA, I
only received about 85% of full scale.
Due to this, and possible slackening of the taut band,
the other readings were well off. So there was no way to
make it work by calibrating the 410C to this particular
meter movement.
I decided to have a go at re-magnetising the meter. I carefully disassembled the inner workings of the moving coil
meter and removed the magnetic core. I wound this with
several turns of thick multi-strand wire and then shorted
this across a large 12V AGM battery. However, that was
not enough to make an improvement.
I went for broke and got a second 12V AGM battery and
put them in series for 24V DC at considerable current; I estimate that the surges were over 100A! This had the desired
effect, and the permanent magnet was now strong enough
to make the needle read FSD <at> 1mA.
There was still the small detail of the meter now being
different enough to not line up with the previous graduation markings. I decided to calibrate this in a similar way
to the HP of old by connecting my current calibrator to the
meter and running it at 0.1mA, 0.2mA, 0.3mA all the way
to 1mA. At each point, I marked the meter face to show
where the graduations should be.
I handed this to a friend who knows far more about vector diagrams than myself; he created a new meter scale to
accurately reflect the current calibration of the meter. This
was printed on a quality vinyl sticker and placed over the
original face.
After that, the calibration went smoothly, with all attenuation scales are bang-on, and the unit cleaned up like
new. Yes, it was a lot of work, but very interesting at the
same time. It’s quite satisfying to have repaired a classic
and still very usable meter.
SC
Deon Vandenberg, Torquay, Qld.
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