Spyware is insidious. While there are many invasions of your privacy these days, in most cases you can do something about them. At least most don't cost you money. But once
your computer is infected with spyware, you probably won't even be aware that
you are being spied on. And it does cost you actual dollars!
All this came home to me recently when at a mate's place.
Knowing I "have something to do with computers"(!) he made the comment to me
that he was going to have to buy a new computer for the kids because the current
one was just too old, too slow.
I asked him what it was "A Pentium II 600," he replied. "What?"
I said. "That's still a quite powerful machine even by today's standards," (the
current top-of-the-line machines are 2+GHz.) I told him SILICON CHIP is produced on 600MHz
Pentium II machines!
"Well, look at this," he said. He powered the computer up -
which, I noted, took much longer than I would have expected. Even the virus
checker seemed to bog down - without finding anything. I glanced at the taskbar
and there were three or four applications running that probably didn't need to
be there. But then he tried to log onto the internet via Optusnet.
From clicking "connect" (ie, starting the dial-out procedure)
to being able to do anything on Optusnet's home page took about four minutes. I
had to agree, that was very slow. But in the meantime the modem was going mad.
Bulk data was moving somewhere! And once on, logging on to any new pages or
sites seemed also painfully slow. I asked him if he wanted it fixed.
Is the Pope a Catholic?
First thing I did was had a look at the hard disk - a good
size, 10GB, but almost full (just a couple of hundred megabytes free). But there
was nothing obvious taking up such bulk space.
So I then searched for any .tmp files which had been left
behind. <start-search for files or folders-*.tmp> There were only a "few"
- 583 to be exact, totalling almost 1GB.
It didn't take long to delete all those, then I started asking
questions. The computer was used by three teenage children. "How do you turn the
computer off?" I asked, The two older girls said "by using start/shutdown". The
boy was unusually quiet - but one of the girls dobbed him in. "He just switches
it off at the power point. We've tried to tell him that's wrong but he won't
listen".
I hope he'll listen now!
Then it was time to tackle the slow internet connection. I
downloaded Adaware (from www.lavasoftusa.com) and then
ran it. 258 suspect files found! While Adaware was deleting them for me, it was
back to the kids. Again No 2 daughter spilled the beans on her brother. "He
downloads anything and everything off the net. You name it, he downloads
it".
Now this kid is a real menace (they should have called him
Dennis). If it can be blown up, crashed, broken, dismantled . . . he'll do it.
The best time the family had was when he broke his arm and was in plaster for
eight weeks. He's that sort of kid.
I tried, as calmly as I could, to explain the dangers of
downloading stuff from the net. "Unless the source is trusted, you're likely to
get all sorts of things invading your computer," I said. "I'll bet you get
dozens of spam emails a day."
"Oh, sometimes its hundreds," said No 2 daughter. "Is that why
we keep getting ads for porn sites and casinos popping up?" asked No 1 daughter.
"Porn?" asked mate's wife, now showing obvious concern at what
her kids were being subjected to. "Can't you stop that happening?"
I showed them how to block senders in Outlook Express but
informed them that this wouldn't stop all the spammers. "Now they have your
email addresses, you're targeted. They change their names, often just slightly,
almost every day, so your blocking filter won't catch them.
"Look, I've been caught too." I explained how the other day I
had a spam email come through similar to one I'd previously blocked. When I
examined its properties, included were the words "bounce" and "block filter".
The spam factory knew that I had blocked their email and had bounced it, so it
was automatically assigned a new name to get through. They are that
determined.
And only yesterday I discovered yet another spin on spam. I
received yet another unbelievably generous offer of something-or-other I didn't
want from the good ol' USA. Not only would I never take advantage of the
offer, I could never take advantage of it because it was "open to
residents of the USA and Canada only" (they're really clever, these Yanks,
spamming the whole world with useless garbage applicable to America only!).
But when I tried to block it, I found that they had put
my email address in it as their own source address. So there was
nothing I could block! As I said, spammers are determined.
So we looked at the spam and put blocks on as many domains and
addresses as we could - at least that will slow the spammers down a little. Then
I removed some of those programs from the startup menu that were clogging up the
works.
Finally, I used a handy shareware utility called treesize.pro
which gives a graphical and detailed report on what is taking up the space on
the hard disk. Sure enough, most of it was his downloaded games (among other
things!). And in many instances, multiple installations of the same game in
different directories.
It didn't take long to uninstall (where required) through the
control panel and delete multiple installs. Finally, I rebooted the machine.
I was happy to find that it booted significantly faster and
even happier to note that instead of the several minutes that it took to log
onto the net, it was now only about 20 seconds including the dial-out.
My mate was impressed, I have to say. No need for that new
computer!
Once again, I tried to explain how to use the 'net and, more
importantly, what not to do. But I'm fairly certain the kid wasn't listening. He
was more interested in the fact that I'd cleaned out hard disk space.
There was this gleam in his eye and I'm sure he was thinking
about what he could download into that 5GB when I had gone. . .
What should YOU do about spam?
Spammers cost YOU money. Every time you receive an unwanted email, you are
paying for the download - in time, in your download allowance, etc. Do something
about it. There's a rather un-genteel acronym: "GOYA" (the first three words are
get off yer . . . .). Well, do it! Spammers won't be stopped
unless enough people act.
(a) NEVER NEVER NEVER take advantage of the spammer's most
generous offer to remove or unsubscribe you from their list. All that does is
confirm that your email address is correct and that you are reading your emails.
You'll be bombarded with more spam.
(b) Apply a block to the spammer's URL if it is one of the
generic spammers (ie, someone@spammer's name.com). Don't simply apply the block
to the spammer's email address because they will simply change some part of
their email address to get past your block.
If the spammer is, say, someone@hotmail.com or one of the other
public email organisations, block the email address and not the URL otherwise
you won't get any more emails from anyone else using that service!
If you're using Outlook Express (the world's most-used email
program) you'll find the block filter under MESSAGE - BLOCK SENDER. You can also
apply a block to newsgroups to block those pests who like the look of their own
name in print and continually fill up newsgroups with garbage, much of which
could be defamatory if they weren't hiding behind aliases!
Incidentally, most public email services such as Hotmail have
their own spam blockers built it. Use them!
(c) Complain, complain, complain. Some of Australia's largest
ISPs are also some of the world's worst when it comes to spamming. You and I
have to continually bombard them with the only thing they understand - lots of
email messages to their complaints department, about them not filtering out
spam.
Many will simply ignore these emails but if enough people start
sending enough complaint emails, it will start costing them money by clogging up
their systems. Then they might then sit up and take notice.
(d) Complain to your local member of Parliament and to the
Minister for Telecommunications. Governments do have the power to do something
about spammers; like most things though they need a bit of a kick along to get
them to do anything.
(e) Change email servers or even ISPs - and tell the old one
why you are changing. Nothing speaks louder than lost revenue.
(f) Join one of the anti-spam organisations. Google "spam block" or similar
and you'll find several organisations who are fighting the fight against the
spammers. Help them to help you!